The Bank Better Champion Learnership Programme is designed to welcome clients and efficiently coordinate branch operations through effective queue management. Participants will provide excellent client service, assist clients at ATMs, and facilitate transactions on remote or self-service channels. This program aims to equip individuals with the knowledge, skills, and experience necessary for a career in service consulting.

Required Education

• Grade 12 / Matric Certificate

Experience

• No prior experience is required; however, applicants must hold a Grade 12 National Certificate.

Skills and Competencies

Candidates should possess the following skills and competencies:

• Basic Calculations: Ability to perform basic numerical operations.
• Interpersonal Skills: Effectively engage with clients and colleagues.
• Clarity of Aspirations: Demonstrated ambition and a desire to learn.
• Knowledge of Banking Environments: Familiarity with branch operations and customer service.
• Understanding of Capitec Products: Knowledge of Capitec Bank's products and internal business processes.
• Communication Skills: Strong verbal and written communication abilities.
• Computer Literacy: Proficient in MS Word, MS Excel, and MS Outlook.
• Relationship Management Skills: Ability to build and maintain relationships with clients and team members.